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Zendesk

Improve your customer experience

intégration zendesk et sellsy Zendesk is one of the most widely used tools to optimise customer support. It is a system that allows you to track, prioritise, and respond to all your customers' requests in a simple and efficient way.

All the features you need to manage your customer support

  • Receive all requests from your customers whether on your computer, mobile, or via social networks
  • Create forms for your tickets to collect relevant information for your support team
  • Speak with customers from all over the world thanks to the interface that is translated into more than 40 languages
  • Accelerate your team's response time by easily prioritising tickets
  • Use the routing feature to quickly forward the ticket to the right person
  • Set up predefined tickets for common questions

Integrate Zendesk and Sellsy

With the universal Zapier connector, integrate Zendesk and your Sellsy CRM with a few clicks. Facilitate the work between your support team and your sales team with this integration:
  • When a customer makes a new ticket request to support, their file is updated on your CRM with the information
  • A new contact is created when a prospect gets in touch with your support team
  • Adding a comment to your support team when a contact is updated in your CRM
  • Update on Zendesk when a prospect becomes a client